Free delivery on all orders of £125 or more.
£10 delivery charge for orders under £125.
Deliveries are made through our partners using our own high-quality packaging to prevent breakage. Delivery prices are valid regardless of the size of the order. Deliveries are made within 2-5 working days after receipt of payment but we always strive to deliver as quickly as possible.
Unfortunately, at present we only deliver to the UK mainland. We do not deliver to PO Boxes.
We take our social responsibilities very seriously and as such deliveries must be received by persons over the age of 18. If the recipient appears underage, an approved form of identification must be produced at the time of delivery. Failure to produce such identification will result in non-delivery and the cost of delivery will not be refundable. Approved forms of identification include a valid passport, photo-card driving licence or legally approved ‘Pass’ cards as dictated by UK law.
Late delivery does not constitute a breach of contract by the seller and no claim can be made by, or on behalf of, the buyer, whatever the cause. Natural Vine cannot be held responsible if a delivery is not possible due to an incorrect address. It is the responsibility of the recipient to verify the contents of the delivery and inform Natural Vine of any concerns by email at firstname.lastname@example.org
Any other delivery queries should be sent at email@example.com